Shipping Policy

This shipping and delivery policy is part of our terms and conditions and should be read alongside of our main Terms: https://enchantingwillows.com/terms-and-condistions.

Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy will apply to any order placed with us.

What are my shipping & delivery options?

We use USPS Ground Advantage for shipping.

Free Shipping: We offer free USPS ground advantage (2-5 business days) on orders up to $50.

USPS Ground Advantage 2-5 days: For orders over $50 the shipping rate is $5.95.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your package ships, you will receive a confirmation email with a tracking number. Please allow 12-24 hours for tracking to be updated.

Do you deliver internationally?

We do not offer international shipping at this time.

Are there other shipping restrictions?

Orders are shipping Monday - Friday during regular business hours.

Please allow 1-2 days for processing time for in-stock items. Custom order processing time will be communicated after the custom order request is received and reviewed.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of the revised estimated date of delivery.

How can you contact us about this policy?

If you have further questions or comments, you may contact us by:

email: contact@enchantingwillows.com

Online form: https//enchantingwillows.com/contact

Updated May 27, 2024